Family Physician

Data Collection by PETALS HEALTH

Petals Health, a unit of (“Petals Woman’s Clinic LLP”) shall collect and process the following information from me:

• Contact information: Name, Address, Contact details, Email ID, Phone Number.
• Demographic information: Gender, Age, Date of Birth, Marital Status, Nationality.
• Other information that I provide to PETALS HEALTH or is generated while availing services or interacting with PETALS HEALTH employees, doctors, technicians, consultants, etc.
• Health information such as my medical records and history provided by me or generated by PETALS HEALTH in the course of my availing of any services from PETALS HEALTH.
• Information about my insurance coverage provided by me or generated on availing any services from PETALS HEALTH.
• Information regarding my physical, physiological and mental health provided by me or generated on availing any services from PETALS HEALTH, etc.
• Financial information (payment/billing information) that I provide for availing services from PETALS HEALTH; and
• Any other information relating to the above which I may have shared with PETALS HEALTH prior to the date of this consent form for availing any services.

Purpose of Collection

I understand that PETALS HEALTH may use the information mentioned above to provide me with services, or use it for other purposes, some of which are below:

• Registration to receive services, maintenance of my unified health profile/records, identification, communication, information on new services and offers, taking feedback, help and complaint resolution, other customer care related activities or issues relating to the use of my services.
• Creation and maintenance of electronic health records for use by PETALS HEALTH, Petals Health group of companies and affiliates, to provide relevant services.
• Receiving personalized announcements/offers of various Petals Health group companies.
• Customising suggestions for appropriate medical products and services offered by PETALS HEALTH and affiliates.
• Research for the development and improvement of our products and services including our diagnostics and treatment protocols.
• Disclosure as required to government authorities in compliance with applicable law.
• Investigating, and resolving any disputes or grievances; and
• Any purpose(s) required by applicable law.

Disclosure and Transfer of Personal Information

• 3. For the abovementioned purposes, and to the extent permitted by applicable law, PETALS HEALTH may share, disclose and in some cases transfer all or any information referred to above, to such entities as required to provide services to me, or for compliance with applicable laws. I understand that these entities include but are not restricted to Petals Health group companies, affiliate companies, PETALS HEALTH doctors, hospitals, diagnostic centres, chemists, third party service providers to PETALS HEALTH, and law enforcement agencies. For these purposes, I consent to PETALS HEALTH transferring my personal information to entities that may be located outside India.
• 4. I understand that in the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, asset sale, or sale or disposition of all or any portion of the PETALS HEALTH business, including in connection with any bankruptcy or similar proceedings, PETALS HEALTH may transfer any and all personal information to the relevant third party with the same rights of access and use.

Retention of Personal Information

• 5. PETALS HEALTH will keep any information collected from me for as long as necessary to provide me with services or as may be required under any law.
• 6. PETALS HEALTH may retain information related to me if needed to prevent fraud or abuse or for other legitimate purposes. PETALS HEALTH may store my personal information in a de-identified form for the purposes indicated in Section 2 above.

My Rights

• 7. I understand that I have the right to access my personal information, and request updation, correction and deletion of such information, but not information processed in de-identified form, or any information which is retained by PETALS HEALTH to comply with applicable law.
• I understand that I am free to not share any health, financial or other information that I deem confidential. I understand that I may withdraw consent for PETALS HEALTH to use data that I have already provided to it. I understand that if I exercise these rights, PETALS HEALTH can limit or deny the provision of services for which it considers such information necessary.
• I understand that I may contact [email protected] any questions or for exercise of these rights and for any other grievances related to my personal information.

I hereby give my consent to PETALS HEALTH to collect, use, store, share, and / or otherwise process my personal information in accordance with this consent form.

• Fee is non refundable.
• Consultation time once decided cannot be changed.
• You agree to share information entered on this page with Petals Health (owner of this page) and Razorpay, adhering to applicable laws.